Sunday, April 27, 2008

Developing Wellness Program

Developing Wellness Program


How do you develop a wellness program for the workplace?

Wellness programs should be a part of the overall company strategy for a healthy workplace. Health and safety legislation and other workplace policies or programs can provide a basis for a wellness (or health promotion) program. When setting up any program, remember to include training and other support (e.g., time to attend sessions) and choices where possible.

Remember that for health and safety programs, there are specific laws and regulations that must be complied with. Wellness or health promotion programs are a different from traditional health and safety programs because there is no legislative mandate. However, the purpose of a workplace wellness program is to offer a comprehensive health service for all employees. Therefore it is important to remember that employees are potentially exposed to a wide variety of health hazards or situations at work on a regular basis. As such, it is impossible to deal with wellness in isolation from health and safety, and vice versa. What are some key element of a wellness program?

When planning the wellness program, remember to be clear about your:

Objectives: know what kind of result you want to see.
Target audience: who are the recipients of the program?
Type of program or campaign: what In what way will be your program be implemented?

Should a wellness committee be established?

Generally, a joint labour/management wellness committee is recommended. A committee has the advantage of being able to work with key groups at your organization, including the health and safety committee. How do you implement your program?

There are a few steps that an organization should follow when developing a health and wellness program for the workplace. When planning to implement your program, one should recognize that every organization is different and therefore everyone's needs may vary too. What are the steps?

Step 1: Take ownership and leadership and get support from the "top".

Have someone who is interested in taking on the role and being the contact point of the program. It may be a joint committee from labour and management or someone who wants to take interest in leading the project.

Like any policy, it will not be successful without support from senior management. After recognizing that this program presents an investment, it will make a difference when getting support from senior management.

Step 2: Get support from everyone.

Talk to as many people or groups as you can. Other people who can help, if they are not involved already, include:

* Union / worker representatives,
* Management,
* Health and safety professional(s),
* Human resources professional(s),
* Your employee assistance program (EAP) provider,
* Medical or occupational health staff, and
* Local groups from your community who may be able to help include:
o Public Health,
o Canadian Cancer Society, and
o Heart and Stroke Foundation of Canada.

Step 3: Acknowledge current or informal activities and collect baseline data.

There may be groups already established in many companies and may help you form a basis for your workplace active living program. Acknowledging these existing activities (for example, a group of people going for walks together at lunch) may encourage new ideas for your program, like a 'walkers mileage club'. Where everyone is encouraged to walk a little, but awarded with a points system that over a certain period those are awarded or acknowledged when attaining the most points.

Step 4: Identify the key needs and expectations of the workplace.

Taking time out of peoples schedule might be a hard task to do. Especially when you need to survey them for the program design on a busy schedule. Finding out what employees need does not have to be a difficult chore, but as long as you get some quality results to go forth and design your program with. You want to find out the employees'

* needs,
* attitudes, and
* preferences.

regarding specific aspects of implementing a physical activity program. You can survey employees with:

* a full-length survey (can be confidential),
* an open one-to-one interview,
* a mini-survey, or
* suggestion boxes placed around the organization.

You can also conduct surveys by:

* hosting a luncheon round table meeting,
* sending out an informal email questionnaire,
* sending a survey with pay cheque stubs, or
* conducting a survey available on your organizations intranet site.

It is simple but it takes just a little commitment from the employees' busy time. However, it is crucial in finding out the needs of your audience before designing your program or policy.

Step 5: Develop a detailed plan.

Based on steps one to four:

* Identify what needs to be done.
* Prioritize these needs.
* Set realistic targets and timelines. Have both short-term and long-term goals.
* Plan how and when the program will be initiated.
* Plan how to maintain interest.
* Know what resources you need for each step (time, money, people, etc.).

When delivering your program, make sure you organize your activities into such as:

* Education / Awareness - providing knowledge.
* Skill building - getting individuals actively involved in changing their behaviour.
* Work Environment - changes in the workplace to support the initiative.

Step 6: Put your plan into action.

Now it is time to communicate your program to everyone. Promoting your program can be done in many ways such as:.

* posters around the workplace,
* postings on your organizations intranet or internet,
* bulletin boards,
* management telling employees about the program (i.e. manager and HR department),
* host demo days,
* flyers / pamphlets / brochures,
* kiosk where all material is promoted or found,
* exhibition fairs, and
* e-mail or mail

Formally introducing corporate policies that state the importance of the workplace health program are an additional essential step.

Step 7: Monitor, evaluate and maintain the program.

Now it is time to monitor, progress and track results of your program. Always know that there is room for change and improvement for both short-term and long-term goals. Make sure you:

Review and Evaluate your program:

A review of the program can help you know what is working and what is not. Gathering the right information is essential but it does not have to be complicated.

When reviewing the outcomes, remember to evaluate the program based on the aims and objectives you set in the beginning.

Maintain the Program:

Use the results of your review and evaluation to help gauge what is working and what could be enhanced.

(Adapted from: "Wellness in the Workplace" Guide. CCOHS, 2002)

Wellness programs are worth every Cent spent

Health-care costs aren't the only reason to have wellness programs. However, many companies dropped wellness programs in recent years as they turn to managed care health insurance plans.

This is short-sighted because managing health-care costs is one of four reasons wellness programs make economic sense. In addition to reducing demand for medical services, wellness programs provide economic benefit by reducing absenteeism, reducing on-the-job injuries and workers' compensation costs, and reducing disability-management costs.

Studies show employee absenteeism is reduced when wellness programs are implemented. In a study at Prudential Insurance, disability days were 20 percent lower and disability-per-capita costs were 32 percent lower after implementing a wellness program. In addition, annual medical costs fell by 46 percent.

According to a study of a wellness program at Providence General Medical Center, per-capita workers' comp costs were reduced 83 percent and other savings were realized in reduced sick leave and health-care costs, thanks to implementation of a wellness program.

These studies document tangible economic benefit from wellness programs. Intangible benefits may be even more important to an organization's overall health: Increased productivity is one of the most important benefits of operating a business with fit, healthy employees.

Wellness programs also help to recruit and retain the most effective, productive employees. Studies show a correlation between employees who seek out corporate wellness programs and the most productive workers. Morale is another benefit of a wellness program. These programs are inexpensive ways to show employees the organization is interested in them as total persons.

At a time of reduced job security, wellness programs provide a spark of good will and foster the all-important message of self-responsibility.

Businesses contract with managed care firms to control health-care costs. The employer, however, takes a passive role by shifting the risk of controlling costs to the HMO or insurance company. In the long run, costs will be shifted back to consumers and the employer through increasing premiums and costs, or decreased services.

In recent years, competition is responsible mainly for keeping health-care inflation under control but resulting shakeouts and mergers will cause prices for medical services to rise again.

Corporations that once jettisoned wellness programs may find their employee base is less healthy.


Source: stloisbizjournal Dot Com by mriam sims